Discussions Questions Ideas Problems. Click Finish to close the wizard. I can add more info. The license agreement screen will appear. If you see your dongle then Intella should work. I logout yesterday at the end of my working hours and login today in the morning Be sure to run the upgrade locally on your machine.
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Hello all, has somebody bumb into the same problem as me? Be sure to select the Save option when your browser prompts you to save or run the file from its current location. Troubleshooting sections for each category are below the flowchart. Use Have Disk selection and browse to the HL driver directory.
Try the WEB search first before going back to the install disk. Is the LED on the dongle illuminated?
Click OK to close the wizard. Click Next to codewoft the installation. For example, if the License Manager is running as a service, you must stop the service before upgrading the driver.
I made a some snaps for you to see what system says. Type the characters you see in the picture below.
HASP Driver removed after windows update – Gemalto Sentinel Customer Discussions
Tweet Share on Facebook. It may be possible that the HL key has become faulty. I can add more info. Intella will only run via a RDP or terminal session with the dongle in place.
Troubleshooting HASP, dongle and licensing issues
After Windows Update, we can see that the Sentinel License Manager service is running fine and the Sentinel keys available in the network are visible in Admin Control Center. For example, if my dongle is licensed for version 2.
You should see vodesoft listing of FlexLM licenses that are available to run. If any of these items have a red X or a yellow warning sign, they may not have been installed properly and the drivers should be installed again.
Discussions Questions Ideas Problems.
Y ou may be able to uninstall and reinstall the HASP driver to solve your problem by following these steps: This website is provided for discussion purposes only. Try updating the driver to resolve the issue.
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Sentinel HASP/LDK – Command Line Runtime Installer v
Go to the Sever Diags tab and run Perform Diagnostics. After I loggout myself and login back the problems occured: Windows will find new hardware. Please enter a title. You might want to try the Uninstall button and then loading drivers.
You will need to submit a support ticket so the dongle can be fixed. You may need to wait a few seconds for the dongle to be completely installed by the operating system. If you see your dongle then Intella should work.
Intella will run in a VM environment using a dongle. Follow these steps to make sure that the License Manager is running. This happens occasionally with our older purple dongles not the green or red dongles as they have limited space and they can become full.