LibraryTechtonics

This is a 2D barcode for my blog:

What does it do? Well, if I were to, say, print it onto the back of a business card, and someone scanned it with their barcode-reader phone, or took a picture of it with their camera-enabled phone and put it through a little phone app to translate it, this funny picture would take that person *directly* to my web site on their phone, without them needing to do the thumb-type cha-cha. If I wanted to point networking contacts to, say, a special web site to promote something I’ve worked on, or my LinkedIn profile, or whathaveyou, then I could make a barcode for each site, and push it along by way of a simple snapshot.

Now, imagine if this little barcode could to more. Actually, it can. You can pass along chunks of text, phone numbers, or perform express e-ticket check-in at Heathrow airport. Nate Hill actually has a plan to make these barcodes do more for Brooklyn Public Library, and encourages you to do the same for your library:

I got interested in this idea after hearing that this technology is fully blown up in Japan and that CitySearch San Francisco has been using 2Dbarcodes to identify restaurants. Why not create stickers for library branches? Why not add these images to our print flyers, thus enriching an old-fashioned paper format with readily accessible web information? Update: check out this online zine promoting 2D barcode projects and all of the exciting possibilities.

Below you will find 4 different links for each of our Brooklyn Public Library buildings. I’ve presented the barcodes in 2 different formats, datamatrix and QR. The first two links are PNG image files that can be copied and pasted into Microsoft Word docs, Photoshop, or Illustrator. Just copy and paste the barcode and you add a web page and all that interactivity to your flyer! The second two links are to PDF files of label templates. Each sheet has 6 stickers, and can be printed on Avery matte white labels size 8254, available from Staples here. Stick information about your local library anywhere! In addition I’ve added a link to PDF files of “ex libris” bookplate stickers that offer a barcode image linking you to the Brooklyn Public Library homepage. That should keep you busy and make your books look cool.

Say a patron requested some books or DVDs or something. What if, when their stuff came in, a text message with a little 2D barcode in it went to that person’s phone, and like the Heathrow check-in, they could have the circulation desk scan the barcode from their phone to pick up their stuff? That way, even if the person doesn’t have their card, the circ staff can check out the item to them with some assurance that they are who they say they are with their one-of-a-kind barcode message? (Yes, yes, given that they don’t just hand their phone to someone else, but I think you get my meaning here.)

Or, say a library kept a page called “2dannouncement.html” on their site, where the content could change according to what’s new at the library, then that library made a 2d barcode that pointed to that URL.  Put that URL in the newspaper, on flyers, on bookmarks, in library books, and a mobile user could scan it for the latest information, event news, and recommended books at your library.

But I’m just thinking out loud here.

If you think this is cool (or, for some odd reason, not cool) definitely hit Nate’s post and tell him. Let your imagination run wild: if there was any type of information you wanted to be a quick scan away from a mobile user, what would it be? How would you use the 2D barcode to get it to the people? Or, how would you use the 2D barcode to get information from customers to you?

I had a really interesting conversation with Jim Storer over at Mzinga the other day. We were talking about Chris Brogan’s postulation of social networks for hotels, which bases the social network on the sheer geography of the hotel space. The post is the simple outline of possible bells/whistles/features/requirements for such a network, and spawns a very interesting conversation in the comments about the general potential of this and other “temporary social networks,” based on actual geographic space instead of by site, organization, type of media, conference/vacation/event, etc., bringing it all together for the duration of your stay. It’s good stuff, definitely take a look.

Jim asked, “Why aren’t libraries building social networks?” The major commonality for library patrons, he argued, is geography, and with the library moving to a more community center-living room space profile, it would make sense to link everyone together by their common geography to help them meet each other, using the library as a conduit.

Off the top of my head, my answers were:

• Libraries and librarians seem to be focusing entirely too much on specific, very library-oriented features, tasks, and applications. Instead of trying to find or develop a real go-to location or application online that patron would really want to use or naturally gravitate towards, libraries are doing things like trying to trick out the catalog, a piece of library machinery that so many patrons don’t really get or like to use in the first place.
  
  photo credit: Hans on Experience
• Librarians are still getting their heads around social networking, and haven’t quite reached a peace with the idea that because social networking and social media is about diverse community generated content, rules, and culture, the most successful way to execute social communities is to *let go of control*. (This assessment is based on my experience speaking to groups of librarians about social media, conversing with librarians in my travels, and talking to librarians who *really* get this).
• Even outside of grok gap between the buttons and levers of social sites and community culture, there is a deeper technology barrier, not only with using the software as a service sites that exist, but the ability, skills, and vision to build something fun and innovative from the ground up.

When I think of a library building a social network of its very own, I don’t see a library with a Facebook page, a MySpace page, a LibraryThing account, a Flickr account, a Twitter stream, and a designated Meebo chat room, all linked from the home page of the library site. I see single sign-on to a library web site that offers, all in one interface:

• standard access to the patron’s account (what’s checked out, online renewal and fine payment, requests)
• the ability to make lists, share lists (awesome for book groups), and keep lists private
• some sort of Netflixian queuing/scheduling of requests, and a way to move things from lists to the Libraryflix request queue
• the ability to see who else is signed on right now (if the user allows it), and even perhaps some PM (private messaging) feature
• a way to “friend” other people, and limit sharing to those friends only
• a general sidebar newsish feed that lets you see what people are searching for/requesting/checking out most (anonymized, naturally)
• a calendar feature that allows the patron to add library calendar events as well as other local events, and a way to share those events with other patrons and the outside world, and perhaps even the addition of public, locally-oriented Google Calendars
• a mini Meetup feature that allows people to arrange everything from meeting at the library via an official meeting room booking to something as simple as “studying for the trig test this week? I’ll be there, too.”
• some sort of connection to community events and organizations
• a way for patrons to add inward feeds to as many aggregations as they want to share, such as social bookmarking sites, photos, reviews of books/local establishments/events
• ADDED 8/1: A way for patrons to connect with each other to help answer questions, research issues, or explore interests in depth, sort of a mindshare between librarians and patrons helping to answer questions.  Kinda like Ask MetaFilter, but local.

But that’s just my short rough feature list.

photo credit: Will Lion

The common theme here is local community. It’s not a site that exists elsewhere built, hosted, and maintained by some other entity trying to meet the blanket needs of thousands of users, it’s customized and built for The Community, and allows the patrons in the community to connect with each other with the library as their conduit. Those connections can then inform the library on what’s important, what’s interesting, and what types of events, items, and services they should highlight or think about offering. Think Facebook for Library Patrons or Facebook Local, not Facebook for Libraries & Librarians. It’s not reinventing what’s out there, necessarily, it’s making it specific and relevant to the community, using the single sign-on of the library card account, as well as an enhancement to the library experience. At least, that’s what I see as the goal.

Is your library building anything like this? Thinking about it? How are you going about it? How would you do it, in your dream world?

Do you think this could work? Why or why not? What do you see as the barriers and quandaries? What would you do differently or better?

If you are a regular library patron, would you want this? Would you use it? What’s missing? What would you want instead? Would you be more likely to use the library if the library site were more like this? Why or why not?

This is what I’m up to today:

Women Who Tech: A TeleSummit for Women in Technology in the non-profit and political world will bring together the most talented and renowned women breaking new ground in technology on Monday, March 31, 2008. The TeleSummit aims to create a supportive network for the vibrant and thriving community of women in technology professions by giving them an open platform to share their talents, experiences and insights via virtual workshops and panel discussions.

Here’s the list of sessions I’ll be attending online today:

• Get Your Local Campaigns On
• Tooting Your Own Horn
• Women and Social Capital
• Open Source for Women
• Improve This Blog Pitch
• Mobile Activism

I meant to blog about this three weeks ago when I registered, but given that I was getting ready for PLA in Minneapolis (which was interesting; just got back last night, posts to follow) and trying to work and live, I just didn’t get a chance to. It’s an opportunity to hang out online with women who do tech things on all sorts of industries, learn about what women are doing with technology to advance their businesses, and just learn stuff that can be transfered to other areas (like, say, librarianship). It’s free, and there might still be some session openings for today, so check out the site if you’re interested. You can also follow the Twitter “back channel” for the conference. I’ll be tagging all my pertinent tweets with #wwt.

Conversants (ISSN: 1940-5022), “a limited-run, open-access journal about participatory networks,” did a soft launch on Friday, with Participatory Librarianship rock star R. David Lankes at the helm as editor. When Dave emailed me just after ALA Midwinter and asked me to write an editorial on “how library school can be better” for the new journal as a from-the-field view of what technology should be included in library school education, I was more than happy to oblige. As you’ll read, my article isn’t just about knowing about the latest social networking site, or having the latest tech toys in the library; it’s a more holistic approach to technology that keeps service and customer behaviors at the forefront.

The articles in Conversants are on the academic side, but are not limited to the academic library point of view. They raise interesting questions, and I hope they’ll promote interesting discussions about the truly conversation- and sharing-based nature of the web and emerging web technologies. The journal also sports an interesting comments format, and I’m interested to see how it works out: readers can leave comments on individual paragraphs as well as on the entire page.

It’s an innovative publication with a comparatively unique approach to the technology side of things, examining the human element more than the toys, bells, and whistles. I can only hope that smart library school professors will include this journal in their class readings, and library school curriculum developers will take notice!

It’s hard to believe a no-brainer fantastic innovation of this kind — fabulous store front branches in underserved areas of the Brooklyn DUMBO neighborhood — could go underfunded by the New York Public Library when library just received a $100 million donation just last week.

Library Outposts are storefront library service points, no more than 1500 sq. ft. in size, centrally located in busy commercial districts or near transportation hubs. The storefront presence makes the Outpost agile and adaptable to the particular features of each community, providing fundamental library service and serving as a gateway to the full range of programs, classes, and events offered throughout the larger service ecology. The space is easily transformable; one moment a silent reading room, another moment a performance art space, another moment a forum for a community group meeting. Storefront library facilities have been attempted in the past with limited success, but the Outpost model takes advantage of emerging technologies to reconsider the distribution of library content and materials (you know, like books, DVDs, etc.) and invent itself as something entirely different.

Nate Hill put two years of work into the project, and you can read all about it because he’s hoping that his knowledge will be put to good use somewhere.

So, who’s going to step up and use this packaged-with-a-bow plan? What could/would you do with it? Where else do you want to see it applied? I’m interested to hear about it.